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St. George, UT—
TCN Inc. announced today the release of its Preview Dialing functionality. Preview Dialing enables call agents to view the call history of the customer being dialed before connecting the call. This functionality improves the quality of the agent-customer interaction and a call center’s ability to comply with all state and federal laws.
TCN’s clients use its on-demand cloud-based virtual call center technology to contact customers for a variety…Continue
St George, UT (PRWEB) May 31, 2011
TCN Inc. today announced the release of its intelligent skills-based routing…Continue
August 30, 2010 – St. George, UT:
TCN, Inc. today released next-generation call center…Continue