Have you ever gone out to run an errand or do something around the house, only to find out that whatever it was you were doing did not need to be done? Have you ever found yourself saying, "That's information that would have been helpful to me 30 minutes ago?"
The federal government is attempting to rectify that problem in the healthcare industry by creating an open-sourced standard…Continue
Earlier this year, I wrote about the trend of gamification, where companies are using game techniques like rewards and treats to engage with an audience. I proposed at the time that it would be a great tool for lenders to interact with their customers. But there's a flip side to that idea, too.…Continue
In an effort to optimize collections while reducing operating costs, World Omni Financial Corp. has signed a seven-year, multi-million dollar contract to implement CGI Group Inc.'s comprehensive collections and recovery managed service, CGI Collections360.
CGI Group is a provider of information technology and business process services. As of Sept. 30, CGI's revenue was $4.3 billion.
The goal of the new agreement is to use CGI’s…Continue
Added by Christina Haberstroh on November 29, 2011 at 5:00pm — No Comments
I'm very much a creature of habit, but I've never been satisfied with the status quo as an answer for why or how something is done a certain way. Just another loose strand in the fabric that makes me me, I guess.
This post will raise the idea of challenging the status quo, specifically as it pertains to debt collectors contacting borrowers via text messages and cell phone calls.
Forget the studies that illustrate how many consumers are giving up their landline phones and using…Continue
One of my favorite lines from "The Social Network" is an exchange between a lawyer and the actor portraying Mark Zuckerberg. The lawyer asks Zuckerberg what he's doing and he replies that he's checking in to see how things are going in Bosnia.
"Bosnia. They don't have roads. But they have Facebook," the lawyer says.
I am constantly amazed at what people put up online. Sharing the most mundane details of their lives for just about anyone with an internet connection to read. If…Continue
Added by Mike Gibb on September 21, 2011 at 12:00pm — No Comments
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