There are a lot of unwritten rules when it comes to advertising. Getting a supermodel to talk about why people should use Weight Watchers -- not a good idea. Asking Bill Gates to hawk iPads -- not a good idea. Lenders incorporating humor into their marketing campaigns… that's not such a black-and-white debate. There are no unwritten rules about that. Should there be?

Given the furor over the role that financial institutions played in the economic meltdown, about the only way a lender could be funny and still pull it off would be if the humor were self-deprecating. Having taken billions of dollars from taxpayers and then sending a message that everything is so great that it's OK to have a good time may not be the best way to win new business.

Some videos recently posted to YouTube by Sovereign Bank -- owned by Banco Santander, parent of one of the nation's largest auto finance operations -- attempt to walk a humorous line using another tried-and-tested humorous delivery vehicle: babies.

The video has nothing to do with Sovereign Bank. There is no dialogue, no voiceover, no Sovereign logo. It's just 57 seconds of a baby appearing as though she's grocery shopping. The only mention of Sovereign is in a description of the video, which says, "Shared with you in mind, from your friends at Sovereign | Santander." The video has become very popular -- it has 130,000 views since it was posted last week -- which will no doubt help promote Sovereign.

The video and ensuing discussion raises the question as to whether lenders should ever be funny, especially when dealing with such a serious subject. Homes and cars are likely to be the two largest purchases that people will ever make, and when a bank tries to use humor in promoting itself, the message can come across as undignified.

There's another commercial making the rounds, this one from Volkswagen. In it, a man in a car dealership is on the phone with, presumably, his wife. He's telling her about how he negotiated a great deal on their new car, 0% financing for 60 months. The salesman was only offering the rate for 36 months, the man tells his wife, but he drew a line in the sand, and got the deal for 60 months. The camera cuts to the salesman, standing in front of a sign that says "0% financing for 60 months." The gist? That the deal is available to everyone. This is a good example of self-deprecating humor that sends a clear message: The customer won.

The decision to use humor in a banking commercial or advertisement is anything but a slam-dunk decision in today's highly polarized, everything-ends-up-online culture. It should not be taken lightly, but should be used lightly. Let's make that a new unwritten rule.

Views: 113

Tags: advertising, santander, sovereign, volkswagen

Comment

You need to be a member of AutoFinanceNews.net to add comments!

Join AutoFinanceNews.net


Subscribe to Auto Finance News by clicking here.

Members

Details

About Us
Guide to Posting Images
Videos
Code of Ethics
Advertise


Our Other Sites:
ACMG
AccountsRecovery.net
Bank Innovation
________________________

Subscribe to our sister publication, Auto Finance News. Click here to learn more about the industry's leading newsmagazine or here for VIP access.


You agree that in posting to this site you will abide by the Terms of Service spelled out below.

© 2013   Created by JJ Hornblass.

Badges  |  Report an Issue  |  Terms of Service