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CUs look to retain staff amid automation boom 

‘You’re automating somebody’s job away,’ one CEO says 

Ash SavagebyAsh Savage
July 2, 2024
in Best Practices
Reading Time: 3 mins read
1

Lenders are working to balance staff retention with automation as the industry embraces an increased reliance on automated processes and the need for improved efficiency.  Oak Ridge, Tenn.-based ORNL Federal Credit Union, for one, is working to retain its existing staff as it increases its automation capabilities.  “You’re automating somebody’s job away. . Pretending like […]

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