Whitney McDonald, Author at Auto Finance News

Understanding CFPB hot-button issues, including repossessions, fees, and subprime lending Managing state-to-state privacy regulations surrounding data use and data protection...

Strategies for Retaining Dealer Market Share and Engagement

byWhitney McDonald

April 25, 2022

Getting on top of the competition — without just ‘buying’ market share Enhancing dealer loyalty through accessibility and ease of...

Ancillary Products Risk Management Strategies

byWhitney McDonald

April 25, 2022

Understanding the legal requirements for aftermarket product offerings Adhering to the multitude of state requirements for product refunds and rebates...

Residual Values in 2022: Inside Wholesale Values and Incentive Spending

byWhitney McDonald

April 25, 2022

Forecasting valuations when the used-vehicle market seems to defy economic realities Understanding values within the context of the mass-market shift...

5 questions with … Toyota Financial Services VP of Sales Joanna Dean

byWhitney McDonald

April 22, 2022

Joanna Dean, group vice president of sales , Toyota Financial Services Toyota Financial Services’ (TFS) Group Vice President of Sales...

Lemons to lemonade: Leveraging complaints for enhanced CX

byWhitney McDonald

April 22, 2022

Whether you’re serving at a restaurant, hawking tickets at the movie theater, selling a car at a dealership, or providing...

TD Auto is the latest lender to join AutoFi’s network

byWhitney McDonald

April 21, 2022

TD Auto announced Tuesday that it has joined automotive fintech AutoFi’s digital platform as an online lender. The fintech supports...

Lithia Motors’ Q1 F&I revenue climbs 58% YoY

byWhitney McDonald

April 20, 2022

Lithia Motors’ finance and insurance (F&I) revenue increased for the sixth consecutive quarter to kick off 2022 as the retailer...

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