GM Financial is looking to AI to streamline processes and boost customer experience, Chitra Herle, global chief information officer, said at Auto...

Capital One announced its plans to acquire Riverwoods, Ill.-based Discover Financial Services and expects to spend $2.8 billion on integration costs, including tech conversion. ...

Chase Auto is identifying AI uses within its operations for coding, documentation and underwriting. National Credit Director Anne Alburo discussed use...

LAS VEGAS — Online car-leasing platform Rodo is looking to Google’s Bard for an AI-powered vehicle product.  Rather than focusing on maintenance-driven technology, Rodo...

LAS VEGAS — Financial institutions have used AI in varying capacities for decades, but recent enhancements to the technology have...

American United Federal Credit Union has automated document processing through software company Laserfiche. The $375 million credit union uses Laserfiche...

Financial institutions must consider the efficiencies and limitations of artificial intelligence when deploying chatbots as client adoption grows and regulators...

SAN FRANCISCO — Community banks are looking to technology to support human interactions rather than replacing them. When it comes to technology...