Compliance
CFPB report on auto lending expected in Q1
LAS VEGAS — The American Financial Services Association is expecting an auto finance report from the Consumer Financial Protection Bureau...
Trade organizations tackle add-on product compliance
Refunds of add-on products following cancellations and voluntary product compliance are some of the biggest pain points facing auto lenders,...
CFPB auto lending complaints jump 46% in 2023
Consumer complaints submitted to the Consumer Financial Protection Bureau related to vehicle loans and leases increased 46.3% year over year...
Under the Hood: Few FTC commenters cite junk fees in auto finance
Comments have been streaming in for the FTC’s proposed rule targeting “junk fees,” the term used to describe hidden or...
Compliance reflections on 2023
Last December, I looked into my crystal ball to discuss the trends and topics we might see unfold this year....
FCC expands TCPA call consent requirements
The FCC has made two fundamental changes to consent requirements under the Telephone Consumer Protection Act, prompting financiers to review...
FTC’s finalized CARS rule expands dealer scrutiny
The FTC has finalized a rule requiring car dealers to be more upfront about costs. It expands consent requirements and...
Implementing uniform GAP refunds: Costly but necessary
Automotive lenders should implement a uniform process for GAP refunds across all states they lend in to comply with Consumer...
