Features
Goodbye dealership, hello digital: Why I sold my car online
From the August issue: When I first bought my 2014 Honda Civic two years ago in Dallas, I never thought...
Missing the mark: Online portals need a second look
From the July issue: As questions around the digital customer experience dominate industry conversations, lenders are realizing the value —...
Reconciling refunds: Why aftermarket products became an afterthought
From the July issue: State and federal regulators are ratcheting up enforcement of ancillary product refunds. In the past few...
Competitive (Dis)Advantage: The Data Reporting Standard Set to Disrupt Auto Finance
Editor's note: This story was originally featured in the June issue of Auto Finance News A new accounting regulation with...
Perfecting the Formula: Why Lenders Need to Harness the Power of Social Media
From June's issue: Since the rise of Facebook, Twitter, and Instagram, consumers are increasingly turning to social media to view...
Sparking Connections: How Tech Alliances Are Firing Up Lenders
Slowing vehicle sales and the potential for a market downturn have lit a spark among lenders, technology companies, and OEMs,...
Rewriting the Golden Rule: A Fresh Approach to Tailored Marketing Strategies
© Can Stock Photo / bdspn From the May issue: Prominent technology companies hailing from the heart of Silicon Valley...
Cracking the Code: How to Manage Dealer Relations in the Digital Age
From the April issue: In auto finance, the lender-dealer relationship is one of symbiosis. Yet, in an age where technology...
