Magazine
No margin, no mission: Credit unions push to reclaim market share
From the September issue: Credit unions are feeling the sting of tighter margins as banks leverage used-car financing to spur...
Westlake doubles down on dealer strategy
Dealers have stopped telling Westlake Financial Services to increase sales rep visits thanks to a move pushing face time and...
Beneath the surface: The lurking cybersecurity threat
Nine seconds. That’s all the time it took to hack the Department of Defense’s weapons system. Whether a government entity,...
Goodbye dealership, hello digital: Why I sold my car online
From the August issue: When I first bought my 2014 Honda Civic two years ago in Dallas, I never thought...
Missing the mark: Online portals need a second look
From the July issue: As questions around the digital customer experience dominate industry conversations, lenders are realizing the value —...
US Bank targets partners for mobile enhancements
John Hyatt, U.S. Bank's President of Dealer Services U.S. Bank is exploring potential partnerships to boost the bank’s mobile capabilities...
Reconciling refunds: Why aftermarket products became an afterthought
From the July issue: State and federal regulators are ratcheting up enforcement of ancillary product refunds. In the past few...
Competitive (Dis)Advantage: The Data Reporting Standard Set to Disrupt Auto Finance
Editor's note: This story was originally featured in the June issue of Auto Finance News A new accounting regulation with...
