Flat Fees and Parallels: 2 Takeaways From Toyota’s Settlement Case
If you work in auto finance, you’ve heard by now that Toyota Motor Credit Corp. (TMCC) reached a “voluntary” resolution ...
Tag: CFPB
Top 3 Things On CFPB’s Mind to Keep an Eye On
The Consumer Financial Protection Bureau certainly had a busy year, given all the consent orders issued and fines leveled against ...
Could Price Monitoring on F&I Products Be Next?
Auto lenders in 2016 may consider monitoring dealer pricing on aftermarket F&I products if they don’t have such controls already, ...
Compliance Training: Feed the Troops, Keep It Fun, Toyota Financial Says
LAS VEGAS — To raise awareness about compliance throughout an organization, it pays to keep training as informal and engaging ...
Lenders Can’t Ignore Even One Consumer Complaint, Ex-CFPB Attorney Says
It's tough advice, but lenders nowadays can't ignore even a single consumer complaint no matter how many millions of satisfied ...
Goodbye, Arbitration Clauses?
Since the early- to mid-1990s, auto finance companies and car dealers have increasingly incorporated mandatory, pre-dispute arbitration clauses into the ...
Keep an Eye on CFPB Examiners — Literally
Keeping an eye on examiners from the Consumer Financial Protection Bureau – literally, keeping an eye on them -- could ...
How ‘Furnishers’ Can Avoid Trouble with the Feds
The Consumer Financial Protection Bureau is targeting violations of strict rules for so-called “furnishers,” including auto lenders, plus in many ...
