New year, new decade… new customer experience strategy?
With the end of 2019, we’re saying farewell to a decade of big changes in just about every industry, including ...
Tag: State National Companies
The best marketing strategy in lending
As the year draws to a close, it’s natural to start thinking about gratitude — holiday travel, social media feeds ...
High-tech to high-touch: How AI empowers lenders to humanize customer experiences
From filtering email spam to analyzing checks for mobile deposit, artificial intelligence is becoming ingrained into daily life in ways ...
How to leverage data and analytics to enhance the customer journey
It’s no exaggeration that the data revolution has transformed just about every industry. How data can be analyzed and used ...
How different insurance options impact customer experience
When buyers sign the paperwork for a vehicle purchase, they probably breeze right past the part where they promise to ...
How Staying Compliant Improves Customer Experience
There are many good reasons for a financial institution to comply with current lending regulations. Nobody wants to pay hundreds ...
CPI Made Easy [SPONSORED]
Some lenders avoid collateral protection insurance (CPI), fearing that implementing a CPI program will disrupt their lending business. However, the ...
Customized CPI Delivers the Biggest Bang for Your Buck [SPONSORED]
(CPI) has proven to be not only the most effective risk transfer mechanism for lenders, but also the most fair ...
