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Auto lenders’ use of artificial intelligence-driven chatbots could open the door for compliance challenges related to servicing. The use of chatbots for servicing could open opportunities for wrong or unclear information to be provided to consumers, David Gemperle, an attorney in the auto finance group at Nisen & Elliott, told Auto Finance News. “In the […]
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Extra-long car loans can lower consumers’ monthly payments, but they also keep dealers from selling vehicles to those customers for...
Alternative asset management firm Bayview Asset Management in the past five years has purchased about $25 billion in auto collateral through bulk...
Luxury vehicle dealerships are fighting a rapidly growing scam in which fraudsters impersonate delivery companies to steal vehicles. Kalamazoo, Mich.-based...
Auto lenders are looking to strengthen relationships to bolster dealer profitability amid uncertainty, margin compression and shifting consumer behavior. Auto financier Santander Bank’s dealer commercial services strategy focuses on...
David Thompson
David Thompson
David Thompson
